Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Centreway Arcade, we believe that online pokies and gaming should only ever be viewed as entertainment. Gambling is not a reliable way to earn money or solve financial problems. Please play responsibly and only gamble what you can afford to lose.
If you find yourself struggling to control your gambling, help is available and support is just a phone call away.
Age Verification
In Australia, you must be 18 years of age or older to participate in online gambling activities. Gambling is illegal for anyone under the legal age in your jurisdiction.
Centreway Arcade is committed to verifying the age of all users. We do not permit access to our services to anyone under 18 years of age.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of time or money spent
- Feeling anxious or irritable when not gambling
- Neglecting family, work, school, or other important responsibilities
- Using gambling to escape stress, anxiety, depression, or other negative emotions
- Borrowing money or going into debt to gamble
- Failed attempts to cut back or stop gambling
- Risking relationships, employment, or educational opportunities due to gambling
- Continuing to gamble despite negative financial or personal consequences
Self-Help Tools & Safer Gambling Features
Most reputable online gambling operators offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
- Time-Out/Cooling-Off Period: Take a temporary break from gambling (hours to days) without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gambling services for a set period (typically 6 months to permanently)
We encourage you to use these tools as part of your responsible gambling practice.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support:
Australia
- Gambling Help Online — Free counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Lifeline Australia — 24/7 crisis support and counselling
Phone: 13 11 14 (free call) - Beyond Blue — Support for mental health and depression
Phone: 1300 224 636 (free call)
International Resources
- United Kingdom: GamCare — www.gamcare.org.uk
GamStop (National Self-Exclusion Scheme) — www.gamstop.co.uk - Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Take Action Today
If you think you may have a problem with gambling, please reach out for help immediately. Problem gambling is a recognized mental health condition, and recovery is possible with the right support.
Whether you choose to use our in-built safer gambling tools, contact a support organization, or speak to a counselor, taking that first step is crucial. You don't have to face this alone.
For Australian residents, contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for free, confidential support.
Our Commitment
Centreway Arcade is committed to promoting responsible gambling practices. We support harm minimization, player protection, and access to treatment services. Gambling should be fun and entertaining — if it stops being that, please seek help.